This company is organized into major business areas serving customers ranging from consumers to corporations, from gamers to governments. Individual but connected, each business is responsible for its own profits and losses while also contributing to each other’s success.
Therea are some divisions in microsoft: Corporate Research & Development; Human Resources, Finance, Legal & Corporate Affairs; Interactive Entertainment Business; Microsoft Business Solutions; Microsoft Office Division; Microsoft Research; Online Services Division; Sales, Marketing, Services, IT & Operations Group; Server & Tools Business; Windows Division; Windows Phone Division.
Company website: http://www.microsoft.com
Job Title: Senior Consultant
Job Location: Indonesia, Indonesia - Non Location Specific
Job Description
Do you want to be a part of a company that’s driving technology innovation and changing the way we use technology in our everyday lives?
Microsoft Consulting Services (MCS) starts and ends with our ability to leverage technology to our customer’s benefit - to ensure this, all our people have access to the resources they need to achieve outstanding results.
Are you ready to focus on being the expert with individual products, technologies, or solution space in complex environments?
Do you want to apply product knowledge to customer business solutions that impact to the bottom line of the company?
Are you interested in leveraging your technical skills to create innovative customer solutions?
Are you interested in having first-hand knowledge of the roadmaps for the broadest and most innovative technology stack available in today and tomorrow’s marketplace?
If you answered yes to these questions then Microsoft is the place to be.
Microsoft Enterprise Services helps customers realize their full potential through accelerated adoption and productive use of Microsoft technologies. We are a global team of exceptional people who deliver world class services with partners, earning customer confidence, trust, and loyalty by Improving the overall Customer and Partner Experience. Microsoft Enterprise Services act as the customer advocates within Microsoft and drives customer-centric product improvement. Consultants within Microsoft Enterprise Services deliver technical solutions to customers allowing them to maximize their investment in Microsoft technology. Building upon solid IT project experience relative to their level, these consultants will work with Microsoft's partners to assist customers in:
The delivery of high quality engagements around Microsoft's solution areas, technologies and products in diverse client environments.
Stabilizing developed solutions using Microsoft methodologies in complex customer environments.
The design and development of integrated solutions using the latest Microsoft products and technologies.
Understanding the relevant application development, infrastructure and operations implications of the developed solution.
Results specific business metrics results associated with this position include:
Billable utilization
High Quality Solution Delivery: Development of solutions that are widely regarded as ‘best in class’
Customer Satisfaction: Delivery of projects with a high level of engagement quality that results in a high of customer satisfaction metrics
Knowledge sharing: Creation of intellectual property and knowledge sharing within and between practices.
Time Management: This includes management of billable time, training and holidays.
The focus of this position is the development of solutions that utilize new Microsoft technology, and helping others learn how to create similarly high quality solutions. This role will also lead the creation of case studies and references based on these solutions.
Position scope
The scope of this position is primarily based in Jakarta with an expectation that there will be a requirement for domestic and overseas travel, primarily in SEA region but possibly outside the region.
Decision making
Key decision making for this position relates to the planning and execution of customer engagements, the management of customer relationships and supporting the team objectives. In general the role has the authority and the responsibility associated with the execution of services engagements however decisions relating to long term contractual engagements and resource commitments would be deferred to appropriate services personnel.
Strategy and Development
This position is expected to contribute to:
the ongoing skills development of the broader services team,
the risk assessment of specific development projects and market opportunities,
the development of business opportunities into projects.
People Management
There will be no direct reports associated with this position - however it is expected that this role may, in a project, lead a small group of developers from both customers and partners and will therefore require the skills required to manage small teams.
Communication/Business Relationships
It is expected that there will be ongoing interactions with most internal business areas. There is an expectation that this position will specifically interact with:
other areas within Services including professional support services and technical account managers,
local branch personnel who are engaging with the customers including Account managers, Solution Specialists and Technical Specialists, ‘ other developers with the global Microsoft Services community,
External partner personnel that are working on delivery projects based on Microsoft Solutions.
The communication is primarily information sharing between stakeholders and the provision of status reports and presentations. The position is dependent on support from other consultants and consulting teams as well as the administrative support area for services.
Fiscal Responsibilities
Financial responsibilities are associated with personal time management targets, including utilization, rather than specific revenue targets, however the position is expected to remain cognizant of the practice’s revenue goals and assist other team members in achieving their own utilization when possible.
This position, like all consultants is most able to contribute to the subsidiary’s fiscal responsibilities through high levels of customer satisfaction and utilization.
Preferred:
- Experience in enterprise implementation for the following solutions: Active Directory (including Rights Management Services, Federation Services, Certificate Services), Messaging, Unified Communications, End-to-end Monitoring, Configuration Management, Server Consolidation, Server Virtualization, or Desktop Virtualization
- Expert Level in Windows Server, Exchange Server, Office Communication Server, System Center Operations Manager, System Center Configuration Manager, Hyper-V, and Forefront Identity Manager.
- Strong knowledge in Project Management methodologies
Required Knowledge, Skills, and Abilities:
- Analytical Problem Solving
- Building Customer/Partner Relationships
- Confidence
- Cross-Boundary Collaboration
- Impact and Influence
- Interpersonal Awareness
- Services Project Management
- Strategic Insight
- Product & Technology Expertise
- Value Selling
- Dealing with ambiguity
Candidates must have:
- At least 8 - 10 years related IT Consulting experience
- Must have a degree in Computer Science or Engineering
- Have one or more of MCITP certifications
- Strong consulting background
- Industry leading knowledge and experience in architecting, designing and deploying infrastructure solutions
- A deep understanding of markets, customers, and technology; have the background to provide leadership in the practice and a demonstrated effectiveness in consulting and client management
- A deep understanding of customer and partner business and IT environment, and have demonstrated skills creating architecture and deploying technology to solve business problems
- Industry leading, depth knowledge of subject area, and have demonstrated analysis and communication skills connecting technology and business problems
- A proven record of delivering business value
- The ability to develop and maintain strong working relationships, including at ‘CxO ‘ level
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